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Return Policy

Thanks for shopping at ScrapbookingCoach.com

If you are not entirely satisfied with your purchase, we're here to help.

Returns:

You have 30 calendar days to return an item from the date you received it.

Physical Book Refunds & Returns:

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item needs to have the receipt or proof of purchase included.

If the item is in re-sellable condition (no tears, stains, or marks), then we will refund you the purchase price of the book (excluding shipping)

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

The refund amount will be the price of the book minus shipping.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

For the 'At Home' Kit box:

If you aren't completely thrilled with the kit after receiving it and would like to request a return and refund, please inform us through email at: helpdesk[at]scrapbookingcoach.com

To proceed with the refund, please provide the following photos along with your request:

-Photo of the design guide booklet

-Photo of all the supplies received showing they are complete, intact, unused, and unopened.

The written request should be emailed to us (helpdesk@scrapbookingcoach.com) within 30 days of purchase.

Once received, our customer service staff will assist you with the refund process via email.

For ebooks:

Please advise us if you'd like to return an ebook. Seeing as this is a digital product, we can remove your access to this product on our site and process a full refund of the purchase price if it's within our 30 day from purchase period.

For online video classes:

For all digital classes except for our Scrapbooking Ideas Monthly classes, you are covered by our 30 day refund period. We generally do not offer a refund policy on our monthly classes, however, we reserve the right to judge these on individual circumstances.


Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions on how to return your item to us, contact us.

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